RETURN, REFUND, CANCELLATION POLICY

Updated November 14th, 2025

Definitions and Key Terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

• l Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Oakhaven Bedrock Investments, Inc., that is responsible for your information under this Return & Refund Policy.
• l Customer: refers to the company, organization or person that signs up to use the Oakhaven Bedrock Investments, Inc. Service to manage the relationships with your consumers or service users.
• l Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Oakhaven Bedrock Investments, Inc. and use the services.
• l Service: refers to the service provided by Oakhaven Bedrock Investments, Inc. as described in the relative terms (if available) and on this platform.
• l Website: Oakhaven Bedrock Investments, Inc.’s site, which can be accessed via this URL: https://oakhavenbedrock.com
• l You: a person or entity that is registered with Oakhaven Bedrock Investments, Inc. to use the Services.

Return & Refund Policy

Thanks for shopping at Oakhaven Bedrock Investments, Inc. We appreciate your trust. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products & services.

As with any shopping experience, there are terms and conditions that apply to transactions at Oakhaven Bedrock Investments, Inc.. We’ll be asbrief as our attorneys will allow. The main thing to remember is that by placing an order, making a purchase or agreeing to a service at Oakhaven Bedrock Investments, Inc., you agree to the terms set forth below along with Oakhaven Bedrock Investments, Inc.’s Privacy Policy.

If there’s something wrong with the item you bought or the service we have provided, or if you are not happy with it, you will not be able to issue a refund for your item or service.

Refunds

We at Oakhaven Bedrock Investments, Inc. commit ourselves to serving our customers with the best products & services. Every single product &/or service that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products & services.

Sadly, there are times when we may not have the product(s) or service that you choose in stock or available, or may face some issues with ourinventory and quality check. In such cases, we may have to cancel your order. You will be informed about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We perform a thorough quality check before processing ordered items & services. We take utmost care while packing products & services. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Oakhaven Bedrock Investments, Inc. is not liable for damages that are caused to the items during transit or transportation.

We follow certain policies to ensure transparency, efficiency and quality customer care:

• l We DO NOT allow returns on sold products or cancellations on services or on service contracts- online or in retail outlets.
• l We DO NOT accept returned goods or returned service contracts, as we believe that customers should get the best quality products.
• l Refunds are NOT given for any purchases made or service agreements made- be they online or in retail store.
• l We DO NOT encourage exchanges of our products or services.
• l We DO NOT engage in reselling used products or services and discourage the same, because we then cannot ensure the best quality of the product or service for our customers.

For International Orders:

• l We DO NOT support Exchanges or Returns.
• l If you cancel the order before we process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days to process before dispatch.
• l Orders already in shipping cannot be returned, canceled or refunded.
• l If you face any issues, please contact our Support Team immediately.

Consent

By using our website, registering an account, signing our legal contract or agreement or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, you are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

• l Via Email: [email protected]
• l Via Phone number: 470 300 8877
• l Via this Link: https://oakhavenbedrock.com/contact-us